You need to make sure that the cookies are enabled (the internet browser you are using needs to be able to accept “cookies”) when you are establishing an A&A Id for the State of Iowa. This step is essential to complete the process of creating the account.
Here is the step by step process in Windows XP Internet Explorer 7. The steps will vary depending on the operating system, browser, and browser version you are using.
Right click on the Internet browser on the desktop and select “Properties”
From the popup box labeled “Internet Properties,” select the tab labeled “Privacy” and then click on the “Advanced” button.
From here you have the ability to update the handling of cookies for your browser by clicking the “Override automatic cookie handling” button and making the appropriate selections .
Accept will automatically allow all cookies; Prompt will ask you each time before allowing a cookie.
Click the OK button to make sure the new settings are saved and accepted.